The Y Not You Blog

AI & Automation

Where AI and automation belong in a small business, where they don’t, and how to start without wasting money.

Latest in AI & Automation

AI & Automation October 25, 2026 How to Follow Up on Every Contact Form Lead Someone fills in the contact form on your website, and then nothing happens. A restaurant had exactly that problem and no staff time to fix it by hand. A 3-step automation made sure every inquiry got an offer within seconds. By Michael Capozzi

AI & Automation October 23, 2026 Should You Use AI Generated Videos for Your Business? AI generated videos look clean, professional and polished. They also do nothing for trust, nothing for connection, and nothing to make someone choose you over the next option in their feed. Here is why you shouldn't replace yourself in your content. By Francis Volpe

Podcast · AI & Automation October 21, 2026 The Four Levels of AI in Your Business Most owners believe they are handing work to AI. Most are still using it like Google. Here is the four-level scale, how Y Not You climbed it, and why skipping a level exposes the problems a business already has. By Michael Capozzi

AI & Automation October 20, 2026 How to Stop Entering Leads Into Your CRM by Hand Every lead your ads bring in has to land somewhere: the CRM, the email list, the tracking sheet, a sales rep’s phone. If a person is doing that by hand, the lead is waiting. Evermist stopped typing leads into three systems, and 126 leads in its first campaign season went through without anyone touching them. By Michael Capozzi

AI & Automation October 19, 2026 How to Reply to Facebook Leads in Seconds A new Facebook lead is at its warmest the moment it hits submit. At VIP Country Club, that lead used to wait one to four hours to hear anything back. Now the first reply goes out in seconds, and the team still handles the rest. By Michael Capozzi

AI & Automation October 17, 2026 How to Automate Invoicing Without Retyping Anything Every invoice used to mean opening the accounting software and retyping details we already had. Now one status change builds the invoice, records it and emails the client. Here is how we automated invoicing at Y Not You, and how to spot the same gap in your business. By Michael Capozzi

AI & Automation October 15, 2026 Why Your Automation Keeps Failing (and the Fix) Our own content shoot automation was failing 60% of the time, and a smarter version of the same workflow would not have fixed it. Here is what was actually wrong, why we moved the decision to where our client data lives, and how match accuracy went from 40% to 99%. By Michael Capozzi

AI & Automation October 13, 2026 How to Automate Catering Quotes Without Adding Staff One employee at a six-store bagel franchise was spending 20 to 25 hours a week retyping catering orders into estimates. Here is how every order now becomes an estimate on its own, and what any business that quotes by hand can take from it. By Michael Capozzi

Podcast · AI & Automation October 7, 2026 AI vs. Automation: Where Each One Belongs in Your Business Most owners ask how to get AI to do everything. The better question is which steps need rules and which need judgment. Here is how we tell the difference, and where we tell owners to start. By Michael Capozzi

AI & Automation October 6, 2026 Is Your Business Ready for AI? Every AI tool has to plug into something. Before you buy one, check where the 8 jobs every business runs on actually live today. The check below takes a few minutes. By Michael Capozzi

AI & Automation August 5, 2024 Using Chatbots with Customer Service In the last few years, AI has sped up the “innovation process” in the business sector. It feels like anywhere you look, products and services are using AI as… By Michael Capozzi

AI & Automation July 15, 2024 AI in Advertising: Effectiveness and Efficiency Artificial Intelligence (AI) has permeated various industries, revolutionized operations, and enhanced capabilities of every sector in business. In the… By Michael Capozzi

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